Last updated: 25 September 2026
About this policy
EXIMWEB INTERNATIONAL, based in Pimpri-Chinchwad, Maharashtra, India, uses this website to introduce its products and business services and receive B2B and export enquiries. This policy explains how information is handled when you visit the website or contact our team.
Information you provide
Our contact and quotation forms collect your name, business email and enquiry details. Depending on the form, we also collect your phone number, company name, country, product, quantity, packaging preferences, destination port, preferred Incoterm and technical requirements. Please provide only information relevant to your business enquiry. Do not submit payment-card details, passwords, identity documents or sensitive personal information through these forms.
How we use your information
We use these details to record and respond to enquiries, prepare quotations, discuss product or service suitability, coordinate requested follow-up and maintain business correspondence. Submitting an enquiry does not place an order or subscribe you to a marketing mailing list. Our enquiry forms ask for your agreement to this use before submission.
Enquiry records, customer directory and email
Enquiries are saved in our website database and sent as email notifications to our team. Contact details are also recorded in an internal customer directory so related enquiries and follow-up notes can be managed together. A new enquiry using the same email address may update that contact record. These records are not a public directory and do not create a customer login. Authorised website administrators can access them.
Service providers and disclosure
Website hosting, email delivery and backup providers may process information to operate these services. When fulfilling your request requires a supplier, logistics provider or other business partner, relevant details may need to be shared for that purpose. We may also disclose information where required by applicable law. Information sent through external services may be processed outside your country.
Website operation and external services
Hosting and security systems may keep technical logs, such as IP addresses, browser information, requested pages and access times, for operation and troubleshooting. WordPress uses cookies for functions such as administrator authentication. Browser settings can control cookies, although blocking necessary cookies may affect functionality.
The website loads typography through Google Fonts, which may receive your IP address and browser information when fonts are requested. The About Us page includes Google Maps, which may receive this information when the map loads and may use cookies under Google’s policies. Following a WhatsApp link opens a service operated by Meta. If a YouTube video is made available, its thumbnail and player may connect to Google services; playback begins only when selected. These services handle information under their own privacy policies. You may contact us by email or phone instead of using an external service.
The current website is an enquiry catalogue. It does not accept online purchases or collect payment details through a checkout.
Retention and security
Enquiry and contact records remain in our systems until reviewed and removed; they are not automatically deleted after a fixed period. Retention depends on the enquiry, an ongoing business relationship, necessary business records and applicable obligations. Email and backup copies may have separate retention arrangements. We use access controls for private records, but no website or email service can guarantee absolute security.
Your requests and choices
Contact us to ask about information we hold about you, correct inaccurate contact details, request deletion, withdraw agreement to further enquiry follow-up or raise a privacy concern. We may need to verify your identity before acting. Some information may need to be retained to meet applicable obligations or resolve a dispute; we will explain any relevant limitation. Withdrawal does not undo processing already carried out, and may mean we cannot continue handling your request.
Contact and updates
For privacy questions, email info@eximwebinternational.com with the subject Privacy Request, or call +91-9552261115. The website is intended for business enquiries, not for children to submit personal information. This policy will be updated when our website or information-handling practices change.